We are available on iOS and Android
Your team can view mail and process requests from iOS and Android while your mailroom stays in control.
How it works
A virtual mailbox layer for the mailroom you already run
Innbocks keeps the physical workflow familiar for your staff while giving customers the digital controls they now expect from a modern mailbox service.
Private-label experience
Your brand, your customer relationship, your pricing.
Compliance-ready records
Form 1583 workflows and mail-event history stay organized.
Receive
Your team logs incoming mail and packages against the customer's physical mailbox.
Notify
Customers get branded email, SMS, or app alerts that new mail is waiting.
Act
Customers request scans, forwarding, shredding, pickup, or storage from their portal.
Earn
You control subscription pricing and action fees, with payments routed through your account.
Enterprise-grade, without the enterprise team
Everything you need to run a compliant, modern mailbox business — built in.
Compliance, automated
USPS Form 1583, e-notarization, CRD tasks, and quarterly certifications — handled for you, with a tamper-proof chain of custody on every mail piece.
See compliance toolsBranded email & SMS
Reach customers by email and SMS under your own brand with reusable templates and full delivery tracking.
Explore communicationsPartner API & webhooks
Connect Innbocks to your CRM, billing, and automation stack with scoped API keys and signed event webhooks.
View the APICustomers already expect digital mail and package visibility
This is not a claim about Innbocks survey data. It is the broader market signal: USPS has normalized digital mail previews, package updates, and mobile-first delivery visibility for millions of customers.
USPS Postal Facts
74.8M
Digital mail previews are mainstream
USPS reports more than 74.8 million Informed Delivery customers enrolled since launch.
USPS Informed Delivery
Mail + packages
Mail alerts are already expected
USPS describes Informed Delivery as a service for previewing incoming mail and managing package updates.
Pitney Bowes
23.1B
Parcel visibility keeps mattering
Pitney Bowes reported 23.1 billion U.S. parcel shipments in its 2026 Parcel Shipping Index.
Bring that expectation into your mailbox business
Innbocks gives independent operators a branded way to offer digital visibility without sending customers to a marketplace or changing the address relationship.
Know what arrived
Customers are already trained to expect digital visibility into mail and packages.
Get notified quickly
Email, SMS, and app alerts reduce front-desk calls about whether mail is waiting.
Take action remotely
A portal lets customers request scans, forwarding, shredding, pickup, or storage.
Sources: USPS Postal Facts, USPS Informed Delivery, USPS PostalPro, and Pitney Bowes Parcel Shipping Index.
Give customers digital convenience without giving up the relationship
Offer physical mailbox security plus online requests, notifications, and branded customer access from one operator-controlled platform.
Explore mailbox featuresQuick and Easy Setup
1Sign Up
Create your operator account
Tell us a few things about your mailroom
Connect billing when you are ready to add customers
Keep your current address and customer relationship
2Invite
Bring your existing customers onboard
Invite your existing physical rental mailbox customers
As easy as 2 clicks
3Done
Launch your virtual mailbox tier
Your physical mailbox customers can now virtually manage their physical mailboxes
Add digital services and per-action revenue to your existing plans
Add Virtual Mailbox Services, Without Changing How You Operate
Stop losing your potential physical mailbox customers to the likes of iPostal1 and Anytime Mailbox. We provide a private-label virtual mailbox software that you can use to offer your customers a competitive virtual mailbox while keeping your customer relationship, pricing, and brand.
Frequently Asked Questions
Find answers to common questions about our service
No hardware swap
Your team can run Innbocks from the devices and mailroom process you already use.
You control pricing
Set subscription and action fees for scans, forwarding, storage, pickup, and shredding.
Compliance workflows
Form 1583, e-notarization, task tracking, and mail-event history stay organized in one place.
Why Innbocks?
Add Digital Services
Offer scan, forward, shred, pickup, and storage options from the mailbox service you already operate.
Storage
Configure storage rules and customer-facing fees for mail that stays on site.
Scanning
Let customers request envelope or content scans through their portal.
Shredding
Track shredding requests and keep the action history tied to each mail item.
Forwarding
Manage forwarding requests from one operator dashboard.
Included features
What's included with Innbocks
Start free, add customers when you're ready, and use the tools below to run a branded virtual mailbox service.
Customer experience
- Customer portal and mobile app access
- Branded email and SMS notifications
- Online requests for scan, forward, shred, pickup, and storage
Mailroom operations
- Mail and package logging for physical mailbox customers
- Envelope/image records for incoming items
- Team workflows for open customer requests
Revenue controls
- Subscription plan support for virtual mailbox tiers
- Configurable storage and action fees
- Payment collection through your connected account
Compliance and records
- USPS Form 1583 workflows
- E-notarization and CRD task tracking
- Audit history and chain-of-custody records
Team management
- Store team member access
- Mailbox customer management
- Operator dashboard for daily work
Reporting and integrations
- Operational reporting
- Partner API and signed webhooks
- Integrations for billing and automation workflows