We are available on iOS and Android
Your team can view mail and process requests from iOS and Android while your mailroom stays in control.
How it works
A virtual mailbox layer for the mailroom you already run
Innbocks keeps the physical workflow familiar for your staff while giving customers the digital controls they now expect from a modern mailbox service. Use the dedicated operator app to capture mail as it arrives, attach it to the right account, and keep every request tied to the original physical piece.
Private-label experience
Your brand, your customer relationship, your pricing.
Compliance-ready records
Form 1583 workflows and mail-event history stay organized.
Receive
Your team scans incoming mail labels in the operator app to match pieces to the right digital renter.
Notify
Customers get branded email, SMS, or app alerts that new mail is waiting.
Act
Customers request scans, forwarding, shredding, pickup, or storage from their portal.
Earn
You control subscription pricing and action fees, with payments routed through your account.
Enterprise-grade, without the enterprise team
Everything you need to run a compliant, modern mailbox business — built in.
Compliance, automated
USPS Form 1583, e-notarization, CRD tasks, and quarterly certifications — handled for you, with a tamper-proof chain of custody on every mail piece.
See compliance toolsBranded email & SMS
Reach customers by email and SMS under your own brand with reusable templates and full delivery tracking.
Explore communicationsPartner API & webhooks
Connect Innbocks to your CRM, billing, and automation stack with scoped API keys and signed event webhooks.
View the APICustomers already expect digital mail and package visibility
This is not a claim about Innbocks survey data. It is the broader market signal: USPS has normalized digital mail previews, package updates, and mobile-first delivery visibility for millions of customers.
USPS Postal Facts
74.8M
Digital mail previews are mainstream
USPS reports more than 74.8 million Informed Delivery customers enrolled since launch.
USPS Informed Delivery
Mail + packages
Mail alerts are already expected
USPS describes Informed Delivery as a service for previewing incoming mail and managing package updates.
Pitney Bowes
23.1B
Parcel visibility keeps mattering
Pitney Bowes reported 23.1 billion U.S. parcel shipments in its 2026 Parcel Shipping Index.
Bring that expectation into your mailbox business
Innbocks gives independent operators a branded way to offer digital visibility without sending customers to a marketplace or changing the address relationship.
Know what arrived
Customers are already trained to expect digital visibility into mail and packages.
Get notified quickly
Email, SMS, and app alerts reduce front-desk calls about whether mail is waiting.
Remote Access
Scan your customers' mail so they can view and manage their physical correspondence instantly from anywhere in the world.
Sources: USPS Postal Facts, USPS Informed Delivery, USPS PostalPro, and Pitney Bowes Parcel Shipping Index.
Give customers digital convenience without giving up the relationship
Offer physical mailbox security plus online requests, notifications, and branded customer access from one operator-controlled platform.
Explore mailbox featuresQuick and Easy Setup
1Sign Up in Minutes
Click "Start Now" to create your operator account. Tell us a few details about your mailroom, configure your custom branding, and activate your secure billing portal.
2Invite Your Existing Renters
Bring your current physical mailbox customers onboard with a simple two-click email invitation. They can immediately download the iOS or Android app under your brand.
3Scan, Notify, and Earn
As new mail arrives, use the Innbocks mobile app to snap a photo of the label. The system automatically notifies your customers via SMS or email, allowing them to manage their physical mail digitally while doubling your rental revenue.
Add Virtual Mailbox Services, Without Changing How You Operate
Stop losing your potential physical mailbox customers to the likes of iPostal1 and Anytime Mailbox. We provide a private-label virtual mailbox software that you can use to offer your customers a competitive virtual mailbox while keeping your customer relationship, pricing, and brand.
Not ready to start yet? Run the numbers first.
Use these quick tools to evaluate compliance risk, operational readiness, and revenue upside before you roll out virtual mailbox services.
CMRA Readiness Score
Find operational gaps across identity checks, audit logs, chain of custody, and staff permissions.
Score readinessVirtual Mailbox ROI Calculator
Model monthly revenue upside from virtual mailbox adoption, pricing, and service fees.
Calculate ROIUSPS 1583 Compliance Checker
Review your Form 1583 workflow before customer records become an inspection risk.
Check Form 1583Maximize Revenue on Every Piece of Mail
Increase your average revenue per user (ARPU) by offering premium digital workflows that your customers will gladly pay extra for.
Digital Organization
Keep your mailroom clutter-free. Automatically track holding timelines and apply custom 30-day storage fees to older mail pieces.
On-Demand Scanning
Turn physical paper into secure, high-resolution PDFs with quick-scan workflows that instantly bill the customer's account.
Compliant Shredding
Provide a secure, one-click destruction service for sensitive documents, clearing out your physical shelf space.
Frictionless Forwarding
Bundle mail items, generate shipping labels, and route packages to remote clients while automatically capturing your fulfillment markup.
Frequently Asked Questions
Find answers to common questions about our service
No hardware swap
Your team can run Innbocks from the devices and mailroom process you already use.
You control pricing
Set subscription and action fees for scans, forwarding, storage, pickup, and shredding.
Compliance workflows
Form 1583, e-notarization, task tracking, and mail-event history stay organized in one place.
Included features
What's included with Innbocks
Start free, add customers when you're ready, and use the tools below to run a branded virtual mailbox service.
Customer experience
- Customer portal and mobile app access
- Branded email and SMS notifications
- Online requests for scan, forward, shred, pickup, and storage
Mailroom operations
- Mail and package logging for physical mailbox customers
- Envelope/image records for incoming items
- Team workflows for open customer requests
Revenue controls
- Subscription plan support for virtual mailbox tiers
- Configurable storage and action fees
- Payment collection through your connected account
Compliance and records
- USPS Form 1583 workflows
- E-notarization and CRD task tracking
- Audit history and chain-of-custody records
Team management
- Store team member access
- Mailbox customer management
- Operator dashboard for daily work
Reporting and integrations
- Operational reporting
- Partner API and signed webhooks
- Integrations for billing and automation workflows